Fabrice Martin

As Chief Product Officer, Fabrice is responsible for the vision, roadmap, and go-to-market strategy for Medallia’s world-class platform and solutions.

July 20, 2026

Customer Experience

Designing for a World of AI Agents, Not Just Human Users

If you’ve been following along our executive perspective series, you’ve heard a little from our…

September 23, 2025

Solution Spotlight

Scaling GenAI for Enterprise CX with Frontline-Ready AI™

Popular generative AI tools such as ChatGPT and Gemini are helping customer experience, but they…