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  • Survey Types for Success in 2022

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  • Why Your Online Reviews Matter and Where To Find Them

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  • An Introduction To Conversational Analytics

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Popular Posts

How to create text classifiers with Machine Learning

Building a quality machine learning model for text classification can be a challenging process. You need to define the tags that you will…

Raúl GarretaJanuary 31st, 2017

The Definitive Guide to Natural Language Processing (NLP)

A computer would deserve to be called intelligent if it could deceive a human into believing that it was human. Alan Turing. When I was a…

Javier CoutoOctober 29th, 2015

A Gentle Guide to Machine Learning

Machine Learning is a subfield within Artificial Intelligence that builds algorithms that allow computers to learn to perform tasks from…

Raúl GarretaAugust 27th, 2015

Older Posts

How Promoter.io Analyzes NPS Responses with Machine Learning

This is a guest-post by Chad Keck, CEO & Co-Founder of Promoter.io , a customer success platform that allows…

Chad KeckSeptember 20th, 2018

How Retently Automated Customer Feedback Analysis Using MonkeyLearn

This is a guest post by Grigore Raileanu, Co-founder & CEO at Retently , __an NPS survey SaaS platform. Our…

Grigore RaileanuSeptember 13th, 2018

MonkeyLearn's Zendesk Integration Just Got Better

I’m super excited to share a new version of our Zendesk integration with you today. We launched this…

Federico PascualSeptember 3rd, 2018

Sentiment analysis using Zapier

As the number of apps businesses use continues to rise , and organizations open up more channels of…

Hernán CorreaAugust 30th, 2018

Automatically Tag Conversations in Front using Machine Learning

In this blog post, I'd like to show you how you can automate business workflows (either for support, sales or…

Raúl GarretaAugust 17th, 2018

Sentiment analysis of Slack reviews using R

Contributed by Amanda Dobbyn , co-maintainer of MonkeyLearn R package . Let's imagine that I'm the Slack…

Amanda DobbynJuly 24th, 2018

Analyze Sentiment of Tweets & Feedback in Google Sheets

With sentiment analysis in Google Sheets , you can automatically organize data by sentiments positive…

Hernán CorreaJuly 19th, 2018

Get your ticket tagging in order with these best practices

Your team spends hours each month tagging customer support tickets. Whether it’s for tagging common…

Federico PascualJune 14th, 2018

Getting started with Natural Language Processing (NLP)

Let's say you heard about Natural Language Processing (NLP) , some sort of technology that can magically…

Javier CoutoJune 7th, 2018

Introducing MonkeyLearn 3.0

Hi everybody, we're excited to introduce MonkeyLearn 3.0 ! Over the last couple years we have been working…

Raúl GarretaMay 29th, 2018

5 tiny customer support automations to save your team tons of time

An accountant could calculate annual compounding interest by hand. But they don’t. They have spreadsheets and…

Sarah ChambersMay 17th, 2018

Automatically route customer support tickets to the most appropriate person

Too often, it goes like this: a small but mighty support team starts out as three employees dedicated to…

Federico PascualApril 25th, 2018
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Text Analysis with Machine Learning

Turn tweets, emails, documents, webpages and more into actionable data. Automate business processes and save hours of manual data processing.

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