Frequently Asked Questions

Have doubts? Maybe we can help

• What counts as a query?

  One text analyzed with one model. Eg: 1 query = get sentiment from an email.

• What’s a custom model?

  A custom trainable extractor or classifier where you can define your own set of tags for Sentiment Analysis, Topic, Intent, Keywords, etc.

• What if I exceed my query limit?

  You will be limited or you can opt-in to be charged for extra queries at a pro-rated price.

• Do you support Batch Processing?

  Yes, you can send multiple texts (up to 200 queries) per HTTP API call.

• I need more queries or custom models, can you help?

  Sure, we can offer you a volume discount. Contact us to hello@monkeylearn.com.

• Do you provide on-premises solutions?

  Yes, we do. Contact us to hello@monkeylearn.com.

Have more questions? Please Contact Us.