Frequently Asked Questions

Have doubts? Maybe we can help

• What counts as a query?

  One text analyzed with one module. Eg: 1 query = get sentiment from an email.

• What’s a Custom Module?

  A module where you can create custom categories and train with your own data for your particular use case. This achieves better accuracy.

• What if I exceed my query limit?

  You will be limited or you can opt-in to be charged for extra queries at a pro-rated price.

• Do you support Batch Processing?

  Yes, you can send multiple texts (up to 200 queries) per HTTP API call.

• I need 3 millon Queries or more than 20 Custom Modules, can you help?

  Sure, we can offer you a volume discount. Contact us to hello@monkeylearn.com.

• Do you provide on-premises solutions?

  Yes, we do. Contact us to hello@monkeylearn.com.

Have more questions? Please Contact Us.