Building a quality machine learning model for text classification can be a challenging process. You need to define the tags that you will…
A computer would deserve to be called intelligent if it could deceive a human into believing that it was human. Alan Turing. When I was a…
Machine Learning is a subfield within Artificial Intelligence that builds algorithms that allow computers to learn to perform tasks from…
Customer reviews can have an outsized impact on the perception of your brand. Bad reviews, if steps aren't…
Your online customer reviews can make or break your business. If you have a number of negative reviews, or…
Customer reviews are critical to your business and ignoring them is a grave mistake. They provide a window…
You probably already know that a great way to grow your business is to listen to what your customers want and…
How customer surveys are performed has changed radically for businesses. And this trend will continue long…
You already know that your app reviews are loaded with customer insights . Insights that you can use to…
If you've been making decisions off the back of NPS visualizations that show your Net Promoter Score (NPS…
Approaching your questionnaire with the right principles in mind and tools in hand will produce easily…
Knowing your Net Promoter Score (NPS) is a great starting point, but it's exactly that, a start. It's what…
Designing and distributing the perfect survey can take a lot of precious resources. So, it's important that…
Consumer insights, along with 'market research' and ' customer experience ', are one of those business terms…
According to data from SurveyMonkey , two thirds of customers say they complete more than half of the…
Turn tweets, emails, documents, webpages and more into actionable data. Automate business processes and save hours of manual data processing.