Building a quality machine learning model for text classification can be a challenging process. You need to define the tags that you will…
A computer would deserve to be called intelligent if it could deceive a human into believing that it was human. Alan Turing. When I was a…
Machine Learning is a subfield within Artificial Intelligence that builds algorithms that allow computers to learn to perform tasks from…
Your survey responses are in, but before you start analyzing them you'll need to clean your survey data…
If you've ever analyzed your survey responses in anticipation only to find that the majority of the…
Survey analysis is the cornerstone of any competitive customer experience campaign. But making best-possible…
When harnessed correctly, survey results can lead to big improvements, both for your customers and for your…
When it comes to long-term business success, reducing customer churn and keeping your customers happy, have…
Whether you want to measure customer satisfaction , employee loyalty , or send any kind of questionnaire…
Customer surveys are the most direct way to gather feedback about particular areas of your products and…
If you find yourself engaging with, and being influenced by customer reviews before making a purchase, you’re…
Whether it’s good or bad, customer feedback can help you to transform your business into a customer-centric…
The key to growing your business and increasing your profits is putting your customers interests at the heart…
A well-thought out Voice of Customer program is your key to becoming customer-centric, retaining your…
Listening to the Voice of Customer (VoC) is the key to delighting your existing customers and increasing…
Turn tweets, emails, documents, webpages and more into actionable data. Automate business processes and save hours of manual data processing.