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  • 7 Effective Ways To Visualize NPS Results

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  • An Introduction To Conversational Analytics

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  • Survey Types for Success in 2022

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  • 7 Ways To Analyze Your App Reviews

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  • 7 Effective Ways To Visualize NPS Results

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Popular Posts

How to create text classifiers with Machine Learning

Building a quality machine learning model for text classification can be a challenging process. You need to define the tags that you will…

Raúl GarretaJanuary 31st, 2017

The Definitive Guide to Natural Language Processing (NLP)

A computer would deserve to be called intelligent if it could deceive a human into believing that it was human. Alan Turing. When I was a…

Javier CoutoOctober 29th, 2015

A Gentle Guide to Machine Learning

Machine Learning is a subfield within Artificial Intelligence that builds algorithms that allow computers to learn to perform tasks from…

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Survey Data Cleaning: Practical Steps to Accurate Survey Results

Your survey responses are in, but before you start analyzing them you'll need to clean your survey data…

Inés RoldósFebruary 22nd, 2022

How To Write Good Survey Questions (With Examples)

If you've ever analyzed your survey responses in anticipation only to find that the majority of the…

Rachel WolffFebruary 15th, 2022

Survey Analysis Examples: How to Draw Insights From Survey Data

Survey analysis is the cornerstone of any competitive customer experience campaign. But making best-possible…

Inés RoldósFebruary 9th, 2022

Learn How To Code Open-Ended Survey Questions

When harnessed correctly, survey results can lead to big improvements, both for your customers and for your…

Rachel WolffFebruary 7th, 2022

CSAT Analysis: How to Analyze CSAT Surveys and Improve Scores

When it comes to long-term business success, reducing customer churn and keeping your customers happy, have…

Rachel WolffJanuary 26th, 2022

9 of the Best Tools for Survey Analysis in 2022

Whether you want to measure customer satisfaction , employee loyalty , or send any kind of questionnaire…

Rachel WolffJanuary 21st, 2022

28 Top Customer Feedback Questions for 2022

Customer surveys are the most direct way to gather feedback about particular areas of your products and…

Rachel WolffJanuary 7th, 2022

Customer Reviews: An Introductory Guide

If you find yourself engaging with, and being influenced by customer reviews before making a purchase, you’re…

Inés RoldósJanuary 7th, 2022

Top 8 Benefits of Customer Feedback

Whether it’s good or bad, customer feedback can help you to transform your business into a customer-centric…

Tobias Geisler MesevageJanuary 5th, 2022

How To Collect Customer Feedback – 6 Methods

The key to growing your business and increasing your profits is putting your customers interests at the heart…

Inés RoldósDecember 23rd, 2021

How To Create a Voice of Customer Process

A well-thought out Voice of Customer program is your key to becoming customer-centric, retaining your…

Tobias Geisler MesevageDecember 23rd, 2021

What is Voice of Customer Analytics?

Listening to the Voice of Customer (VoC) is the key to delighting your existing customers and increasing…

Rachel WolffDecember 22nd, 2021
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Text Analysis with Machine Learning

Turn tweets, emails, documents, webpages and more into actionable data. Automate business processes and save hours of manual data processing.

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