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14 of The Best Sentiment Analysis Tools

Monitoring customer sentiment on social media has become a top priority for companies that want to create…

Inés RoldósOctober 28th, 2019

Sentiment Analysis APIs – Open-Source & SaaS

Sentiment analysis is the automated process of understanding the underlying feelings and emotions in opinions…

Federico PascualOctober 24th, 2019

Intent Classification: How to Identify What Customers Want

Quickly identifying intents can help your business grow. For example, if you can identify a potential customer…

Federico PascualOctober 22nd, 2019

Introduction to Text Analysis APIs

Long gone are the days when every single task was carried out by humans. We now live in an era where routine…

Federico PascualOctober 21st, 2019

Ticket Routing with AI

Good customer experiences build brand loyalty, drive more sales, and generate positive word-of-mouth…

Federico PascualOctober 16th, 2019

Text Classification in Python – Build Your Own Classifier

Classifying text data manually is tedious, not to mention time-consuming. So, why not automate text…

Federico PascualOctober 14th, 2019

Text Analysis with Python – Start with Sentiment Analyis

Businesses receive text data non-stop (emails, chats, product reviews, etc.), and all this unstructured data…

Federico PascualOctober 9th, 2019

Automate Ticket Classification with AI

It’s never been easier for customers to get in touch with businesses – on social media, in-app surveys, review…

Federico PascualOctober 3rd, 2019

Enhancing Zendesk with AI

Can you imagine a sports team without its star player, Batman without Robin, or Rick without Morty! Whether…

Federico PascualSeptember 30th, 2019

Topic Modeling: An Introduction

Topic modeling is an unsupervised machine learning technique that’s capable of scanning a set of documents…

Federico PascualSeptember 26th, 2019

How to Take The Pain Out of Survey Analysis in 2021

Surveys are one of the most popular ways for businesses to gather customer feedback because they can tell…

Federico PascualSeptember 20th, 2019

Text Analysis Examples to Apply to Your Data

Instead of manually analyzing your text data, why not let AI technology automate tedious tasks? Text analysis…

Federico PascualSeptember 6th, 2019

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Text Analysis with Machine Learning

Turn tweets, emails, documents, webpages and more into actionable data. Automate business processes and save hours of manual data processing.

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