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What Is Topic Analysis? Examples & Tools

Topic analysis is a machine learning technique that automatically assigns topics to text data. Topic analysis…

Rachel WolffMarch 5th, 2020

NPS Analysis: 6 Ways to Analyze Your NPS

Net Promoter Score (NPS) measures overall customer loyalty toward a brand. By subtracting the number of…

Inés RoldósMarch 4th, 2020

Best Text Mining Tools of 2021

Text mining (also known as) text analysis is the automated process of transforming unstructured text into…

Rachel WolffMarch 4th, 2020

Go-to Guide for Text Classification with Machine Learning

Text classification is a machine learning technique that automatically assigns tags or categories to text…

Inés RoldósMarch 2nd, 2020

What Is Natural Language Processing

Businesses are inundated with unstructured data , and it’s impossible for them to analyze and process all…

Rachel WolffFebruary 26th, 2020

How to Perform Sentiment Analysis in R

Sentiment analysis is a text analysis technique that allows companies to make sense of qualitative data. By…

Federico PascualDecember 27th, 2019

What Is Aspect-Based Sentiment Analysis?

Aspect-based sentiment analysis goes one step further than sentiment analysis by automatically assigning…

Inés RoldósDecember 6th, 2019

Document Classification

Document classification is the act of labeling – or tagging – documents using categories, depending on their…

Federico PascualNovember 21st, 2019

Text Analytics Basics: A Beginner's Guide

Text analytics is the automated process of translating large volumes of unstructured text into quantitative…

Federico PascualNovember 20th, 2019

Text Processing: What Is It?

Whenever customers use an app or service, send an email, or leave a comment on social media, they’re creating…

Inés RoldósNovember 15th, 2019

Customer Service Analytics: Enhancing CX

Customer service analytics is the process of collecting and analyzing customer feedback to discover valuable…

Federico PascualNovember 14th, 2019

What Is Text Analysis?

Text analysis , also known as text mining , is the process of automatically classifying and extracting…

Federico PascualNovember 13th, 2019

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Text Analysis with Machine Learning

Turn tweets, emails, documents, webpages and more into actionable data. Automate business processes and save hours of manual data processing.

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