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How to Analyze Survey Results & Visualize Your Insights

Surveys are, of course, one of the best ways to gather information and opinions from your customers or target…

Rachel WolffJanuary 18th, 2021

Major Types of Customer Surveys & How to Analyze Them

Information and opinions about your business, directly from your customers – both positive and (often more…

Inés RoldósJanuary 14th, 2021

Negative & Positive Feedback Loops for Powerful Business Decisions

By implementing positive and negative feedback loops, you can hone in on issues and discover insights that…

Tobias Geisler MesevageJanuary 13th, 2021

How to Measure Customer Satisfaction & Why It’s Important?

The only way a business can thrive is by generating happy customers, which is why you need to measure customer…

Rachel WolffJanuary 13th, 2021

What Are Open-Ended Questions & How Can You Analyze Them?

Gathering information and insights from customers , employees, and target audiences is important to…

Tobias Geisler MesevageJanuary 11th, 2021

Customer Satisfaction Surveys: Questions & Examples

There’s a lot of pressure on businesses to deliver first-class, meaningful customer experiences (CX) and one…

Inés RoldósJanuary 11th, 2021

What Is Data Analysis? Examples & Why It Matters

Up to 55% of data collected by companies goes unused for analysis . That’s a large chunk of insights…

Inés RoldósJanuary 9th, 2021

What Is Natural Language Understanding (NLU)?

Natural language understanding (NLU) is a subfield of natural language processing (NLP), which involves…

Rachel WolffJanuary 8th, 2021

9 Natural Language Processing (NLP) Trends in 2021

Natural Language Processing (NLP) is one of the most exciting fields in AI and has already given rise to…

Rachel WolffDecember 23rd, 2020

Major Challenges of Natural Language Processing (NLP)

Artificial intelligence has become part of our everyday lives – Alexa and Siri, text and email autocorrect…

Inés RoldósDecember 22nd, 2020

10 Best Data Mining Tools in 2021

Data mining is the process of finding patterns and relationships in large amounts of data. It’s an advanced…

Rachel WolffDecember 22nd, 2020

Machine Learning Classifiers - The Algorithms & How They Work

It used to be that you needed a data science and engineering background to use AI and machine learning, but…

Tobias Geisler MesevageDecember 14th, 2020

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Text Analysis with Machine Learning

Turn tweets, emails, documents, webpages and more into actionable data. Automate business processes and save hours of manual data processing.

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