Building a quality machine learning model for text classification can be a challenging process. You need to define the tags that you will…
A computer would deserve to be called intelligent if it could deceive a human into believing that it was human. Alan Turing. When I was a…
Machine Learning is a subfield within Artificial Intelligence that builds algorithms that allow computers to learn to perform tasks from…
As consumers have more access to more products across the globe and we become more digitally interconnected…
To know how to best serve your customers and ensure that customer satisfaction is at its peak you need to…
In order to best serve your customers, you need to listen to the voice of customer (VoC) . Also known as…
One of the most popular ways to collect voice of the customer data is by performing a voice of customer…
In these customer-centric times, companies can forget to open their doors to the problems and pain points of…
As the pandemic winds down, we’re entering a new era of customer experience (CX) . Customers expect more than…
It’s likely that you ignore a lot of your customer data. And we get it. It’s a lot of data to wade through for…
Customer needs and demands only continue to grow as we find ourselves deeply entrenched in the customer…
Understanding what drives your customers, how they use your products or services, and what they expect from…
As we become more connected to technology, we use more tech-based products and have access to more products…
Your customers have the clearest view of your products and services because they are the ones actually paying…
Data labeling is time-consuming and tedious, but it’s essential if you want to get the most out of your…
Turn tweets, emails, documents, webpages and more into actionable data. Automate business processes and save hours of manual data processing.