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How to Measure Customer Satisfaction & Why It’s Important?

The only way a business can thrive is by generating happy customers, which is why you need to measure customer…

Rachel WolffJanuary 13th, 2021

Customer Satisfaction Surveys: Questions & Examples

There’s a lot of pressure on businesses to deliver first-class, meaningful customer experiences (CX) and one…

Inés RoldósJanuary 11th, 2021

What Are Open-Ended Questions & How Can You Analyze Them?

Gathering information and insights from customers , employees, and target audiences is important to…

Tobias Geisler MesevageJanuary 11th, 2021

What Is Data Analysis? Examples & Why It Matters

Up to 55% of data collected by companies goes unused for analysis . That’s a large chunk of insights…

Inés RoldósJanuary 9th, 2021

What Is Natural Language Understanding (NLU)?

Natural language understanding (NLU) is a subfield of natural language processing (NLP), which involves…

Rachel WolffJanuary 8th, 2021

9 Natural Language Processing (NLP) Trends in 2021

Natural Language Processing (NLP) is one of the most exciting fields in AI and has already given rise to…

Rachel WolffDecember 23rd, 2020

10 Best Data Mining Tools in 2021

Data mining is the process of finding patterns and relationships in large amounts of data. It’s an advanced…

Rachel WolffDecember 22nd, 2020

Major Challenges of Natural Language Processing (NLP)

Artificial intelligence has become part of our everyday lives – Alexa and Siri, text and email autocorrect…

Inés RoldósDecember 22nd, 2020

Machine Learning Classifiers - The Algorithms & How They Work

It used to be that you needed a data science and engineering background to use AI and machine learning, but…

Tobias Geisler MesevageDecember 14th, 2020

7 Benefits of Natural Language Processing (NLP)

Natural language processing (NLP) combines the studies of data science, computer science, and linguistics to…

Rachel WolffDecember 11th, 2020

Top 8 No-Code Machine Learning Tools & How to Use Them

Machine learning and AI technology have exploded in capabilities and applications in the past couple decades…

Rachel WolffDecember 11th, 2020

Customer Needs Analysis: Do It Right in 2021

A customer-centric approach sets you on a path for business success. But to truly make customers the heart of…

Inés RoldósDecember 10th, 2020

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Text Analysis with Machine Learning

Turn tweets, emails, documents, webpages and more into actionable data. Automate business processes and save hours of manual data processing.

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