Building a quality machine learning model for text classification can be a challenging process. You need to define the tags that you will…
A computer would deserve to be called intelligent if it could deceive a human into believing that it was human. Alan Turing. When I was a…
Machine Learning is a subfield within Artificial Intelligence that builds algorithms that allow computers to learn to perform tasks from…
Text analytics is the automated process of translating large volumes of unstructured text into quantitative…
Whenever customers use an app or service, send an email, or leave a comment on social media, they’re creating…
Customer service analytics is the process of collecting and analyzing customer feedback to discover valuable…
Text analysis , also known as text mining , is the process of automatically classifying and extracting…
Monitoring customer sentiment on social media has become a top priority for companies that want to create…
Sentiment analysis is the automated process of understanding the underlying feelings and emotions in opinions…
Quickly identifying intents can help your business grow. For example, if you can identify a potential customer…
Long gone are the days when every single task was carried out by humans. We now live in an era where routine…
Good customer experiences build brand loyalty, drive more sales, and generate positive word-of-mouth…
Classifying text data manually is tedious, not to mention time-consuming. So, why not automate text…
Businesses receive text data non-stop (emails, chats, product reviews, etc.), and all this unstructured data…
It’s never been easier for customers to get in touch with businesses – on social media, in-app surveys, review…
Turn tweets, emails, documents, webpages and more into actionable data. Automate business processes and save hours of manual data processing.