Logo
Logo
Try MonkeyLearn

  • How To Create a Voice of Customer Process

    Read Post

  • 28 Top Customer Feedback Questions for 2022

    Read Post

  • Customer Reviews: An Introductory Guide

    Read Post

  • Top 8 Benefits of Customer Feedback

    Read Post

  • How To Collect Customer Feedback – 6 Methods

    Read Post

  • How To Create a Voice of Customer Process

    Read Post

  • 28 Top Customer Feedback Questions for 2022

    Read Post

Popular Posts

How to create text classifiers with Machine Learning

Building a quality machine learning model for text classification can be a challenging process. You need to define the tags that you will…

Raúl GarretaJanuary 31st, 2017

The Definitive Guide to Natural Language Processing (NLP)

A computer would deserve to be called intelligent if it could deceive a human into believing that it was human. Alan Turing. When I was a…

Javier CoutoOctober 29th, 2015

A Gentle Guide to Machine Learning

Machine Learning is a subfield within Artificial Intelligence that builds algorithms that allow computers to learn to perform tasks from…

Raúl GarretaAugust 27th, 2015

Older Posts

Sentiment Analysis of Survey Responses

Your customer surveys contain both negative and positive responses, and you probably want to handle the…

Federico PascualApril 25th, 2019

Keyword Analysis Using Excel

Data analysis in Excel is generally limited to crunching numbers. However, with text analysis tools…

Federico PascualApril 23rd, 2019

Sentiment Analysis for NPS surveys

It’s late in the day and your customer experience team receives a batch of the latest NPS (Net Promoter…

Federico PascualMarch 31st, 2019

Do Sentiment Analysis Online with a Free & Easy-to-Use Tool

Of course, a human can read texts, identify opinions, and detect nuances, but at what cost? Manually tagging…

Federico PascualMarch 30th, 2019

Everything You Should Know about Auto-tagging Customer Feedback

Using tags to categorize customer feedback makes it possible to understand qualitative data . This process…

Federico PascualMarch 28th, 2019

Analyze Sentiment in Product Reviews

Now, more than ever, it’s key for companies to pay close attention to the voice of customer (VoC) to improve…

Federico PascualMarch 22nd, 2019

Guide to Aspect-Based Sentiment Analysis

If you thought sentiment analysis was pretty neat, then prepare to be blown away by an even more advanced…

Federico PascualMarch 8th, 2019

How to Collect Actionable Feedback from Customer Support Conversations

Customer support is central not only to serving your customers, but also to understanding them. The feedback…

Federico PascualNovember 15th, 2018

How to Analyze Sentiments in Excel Data

Excel is great for crunching numbers (quantitative data), but falls short when analyzing text data , like…

Federico PascualOctober 17th, 2018

How Promoter.io Analyzes NPS Responses with Machine Learning

This is a guest-post by Chad Keck, CEO & Co-Founder of Promoter.io , a customer success platform that allows…

Chad KeckSeptember 20th, 2018

How Retently Automated Customer Feedback Analysis Using MonkeyLearn

This is a guest post by Grigore Raileanu, Co-founder & CEO at Retently , __an NPS survey SaaS platform. Our…

Grigore RaileanuSeptember 13th, 2018

MonkeyLearn's Zendesk Integration Just Got Better

I’m super excited to share a new version of our Zendesk integration with you today. We launched this…

Federico PascualSeptember 3rd, 2018
< Newer PostsPage 21 of 26Older Posts >
MonkeyLearn Logo

Text Analysis with Machine Learning

Turn tweets, emails, documents, webpages and more into actionable data. Automate business processes and save hours of manual data processing.

Try MonkeyLearn
Clearbit LogoSegment LogoPubnub LogoProtagonist Logo