Building a quality machine learning model for text classification can be a challenging process. You need to define the tags that you will…
A computer would deserve to be called intelligent if it could deceive a human into believing that it was human. Alan Turing. When I was a…
Machine Learning is a subfield within Artificial Intelligence that builds algorithms that allow computers to learn to perform tasks from…
Analyzing and understanding all the customer feedback your company receives is challenging, especially when…
Customer service automation is the process of automatically carrying out customer service tasks, from routing…
Analyzing text data in a spreadsheet is a nightmare. It’s time-consuming and monotonous, not to mention…
MonkeyLearn , a platform that provides the power of machine learning to the business user with zero technical…
Customer service is an integral part of all businesses, clients want to feel heard. By automating different…
‘Insight’ is a word we often hear when running data analysis . If you want to understand the voice of the…
A good decision is based on knowledge and not on numbers. That’s what Plato said many centuries ago and it…
Twitter allows businesses to engage personally with consumers. However, there’s so much data on Twitter that…
Feedback analysis involves identifying the needs and frustrations of customers, so that businesses can…
You joined a cool startup a few months ago, and sales have been growing steadily. Your dev team has been…
Your team spends hours on end trying to come up with the best survey to gain a deeper understanding of…
Excel is perhaps the most well known data analysis tool out there. It’s used to store and organize data…
Turn tweets, emails, documents, webpages and more into actionable data. Automate business processes and save hours of manual data processing.