Building a quality machine learning model for text classification can be a challenging process. You need to define the tags that you will…
A computer would deserve to be called intelligent if it could deceive a human into believing that it was human. Alan Turing. When I was a…
Machine Learning is a subfield within Artificial Intelligence that builds algorithms that allow computers to learn to perform tasks from…
Customer surveys are the most direct way to gather feedback about particular areas of your products and…
Whether it’s good or bad, customer feedback can help you to transform your business into a customer-centric…
The key to growing your business and increasing your profits is putting your customers interests at the heart…
A well-thought out Voice of Customer program is your key to becoming customer-centric, retaining your…
Listening to the Voice of Customer (VoC) is the key to delighting your existing customers and increasing…
Want a surefire way to provide your customers with the experience they want and need and keep them coming back…
Employee Net Promoter score, aka eNPS , is the in-house counterpart to NPS , the famous customer satisfaction…
It’s often said that feedback is a gift and this is definitely the case with customer feedback . Feedback…
Customer feedback software helps businesses collect and analyze customer feedback in order to improve their…
A successful business is a customer-centered business. Putting your customers’ needs and wants at the heart…
If you are going to invest in data cleaning do it right – with Python. Now let’s take that loaded statement…
Nowadays, it’s data that makes the world go around. So, in order to make smart business decisions and improve…
Turn tweets, emails, documents, webpages and more into actionable data. Automate business processes and save hours of manual data processing.