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Customer Data Analytics – Why It Matters

Customer analytics is the process of collecting and analyzing customer data to inform marketing campaigns…

Inés RoldósOctober 7th, 2020

How to Do Customer Complaint Classification with AI

Good customer service is a cornerstone of any well-run business because, of course, without customers what…

Inés RoldósOctober 1st, 2020

Excel Data Analysis & How to Gain Deeper Insights

Data analysis is at the core of every successful business, whether analyzing performance, team processes…

Tobias Geisler MesevageOctober 1st, 2020

Visualize Sentiment Analysis With Word Clouds

Word clouds communicate ideas in a simple and engaging way. So why not use them to map sentiment? People…

Rachel WolffOctober 1st, 2020

Unstructured Data Analytics & The Tools You Need to Succeed

Unstructured data is any kind of data that doesn’t fit into a predetermined framework or design, like audio…

Inés RoldósSeptember 30th, 2020

Unstructured Data Management Made Easy with AI

Unstructured data is harder to analyze and process than structured data, which is why it often goes unused…

Rachel WolffSeptember 28th, 2020

How to Use Sentiment Analysis in Marketing

Sentiment analysis is an artificial intelligence technique that uses machine learning and natural language…

Rachel WolffSeptember 21st, 2020

Analyze Sentiment in Real-Time with AI

There are constant discussions happening about your brand online, 24/7. On social media, in forums, news…

Tobias Geisler MesevageSeptember 17th, 2020

How to Analyze Data: 5 Steps Toward Better Business Decisions

Businesses are overwhelmed with data, which means it often goes ignored. Granted, it can be hard to sort…

Inés RoldósSeptember 17th, 2020

What Is Opinion Mining & Why Is It Essential?

One of the key aspects of any successful business is knowing how your customers feel about your brand and your…

Rachel WolffSeptember 16th, 2020

Go From Unstructured to Structured Data

The vast majority of data that businesses deal with these days is unstructured. In fact, IDG Research…

Rachel WolffSeptember 10th, 2020

How to Transform Customer Service Feedback Into Action

Good customer service is key to every well-run business. Even if a customer genuinely loves your products or…

Tobias Geisler MesevageSeptember 9th, 2020

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Text Analysis with Machine Learning

Turn tweets, emails, documents, webpages and more into actionable data. Automate business processes and save hours of manual data processing.

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