Building a quality machine learning model for text classification can be a challenging process. You need to define the tags that you will…
A computer would deserve to be called intelligent if it could deceive a human into believing that it was human. Alan Turing. When I was a…
Machine Learning is a subfield within Artificial Intelligence that builds algorithms that allow computers to learn to perform tasks from…
It’s no secret that insights from customer feedback can drive product success. But when faced with…
There are a number of different ways to measure customer satisfaction. Performing customer satisfaction (CSAT…
The best way to find out what your customers are thinking is to ask them. You can do this by sending out…
Understanding the customer experience (CX) should always be at the center of everything you do – it’s…
Sending surveys allows you to keep a pulse on customer satisfaction. When you know how customers feel about…
Whether giving public opinion surveys , political surveys, customer surveys , or interviewing new employees…
Quantitative and qualitative customer feedback are both valuable sources of business data, and yet most…
Surveys are, of course, one of the best ways to gather information and opinions from your customers or target…
Information and opinions about your business, directly from your customers – both positive and (often more…
By implementing positive and negative feedback loops, you can hone in on issues and discover insights that…
The only way a business can thrive is by generating happy customers, which is why you need to measure customer…
Gathering information and insights from customers , employees, and target audiences is important to…
Turn tweets, emails, documents, webpages and more into actionable data. Automate business processes and save hours of manual data processing.