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  • Survey Types for Success in 2022

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  • Why Your Online Reviews Matter and Where To Find Them

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  • An Introduction To Conversational Analytics

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CSAT vs NPS – Which Customer Satisfaction Metric Is Best?

Sending surveys allows you to keep a pulse on customer satisfaction. When you know how customers feel about…

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Whether giving public opinion surveys , political surveys, customer surveys , or interviewing new employees…

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Major Types of Customer Surveys & How to Analyze Them

Information and opinions about your business, directly from your customers – both positive and (often more…

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Negative & Positive Feedback Loops for Powerful Business Decisions

By implementing positive and negative feedback loops, you can hone in on issues and discover insights that…

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The only way a business can thrive is by generating happy customers, which is why you need to measure customer…

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Gathering information and insights from customers , employees, and target audiences is important to…

Tobias Geisler MesevageJanuary 11th, 2021

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Up to 55% of data collected by companies goes unused for analysis . That’s a large chunk of insights…

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Text Analysis with Machine Learning

Turn tweets, emails, documents, webpages and more into actionable data. Automate business processes and save hours of manual data processing.

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