Infuse your product roadmap with insights from customer conversations through support tickets, chat, product reviews, surveys, and NPS. Give voice to your customers.
MonkeyLearn helps by automatically tagging your feedback in minutes -- not weeks.
Save time by automatically tagging your customer feedback by topic, aspect, intent, sentiment and more.
Help inform product decisions by analyzing your customers requests, opinions and issues.
Draw from any source: reviews, chats, surveys, NPS comments and support tickets.
MonkeyLearn helps you trust your data by keeping a consistent tagging criteria.
Apply the same lens and criteria to all of your feedback.
Reduce errors in classification with customized text analysis models.
Your team controls further training to help improve model accuracy.
Build custom reports and dashboards by connecting your favorite BI tools.
Track trending customer requests, issues and opinions over time.
Get consistent reports both historically and in real time.
Slice and dice your tickets with the tools you love!
“MonkeyLearn is an integral part of Clearbit - it’s saved countless hours.”
“Working with MonkeyLearn allowed us to quickly and easily create a new feature for our customers, without having to dedicate internal resources or spend months on custom development.”
“MonkeyLearn is one of the most innovative and compelling platforms I've used. I've also loved working with MonkeyLearn's team - their willingness to help me build great products to help our community have put them among my favorite new companies.”
“I'm using MonkeyLearn APIs to get CRM lead categories for marketing drip campaigns. Alert on support desk agent happiness and customer churn risk.”