Use the tools you love to uncover the insights you need

Infuse your product roadmap with insights from customer conversations through support tickets, chat, product reviews, surveys, and NPS. Give voice to your customers.

Analyze Feedback at Scale

MonkeyLearn helps by automatically tagging your feedback in minutes -- not weeks.

  • Save time by automatically tagging your customer feedback by topic, aspect, intent, sentiment and more.

  • Help inform product decisions by analyzing your customers requests, opinions and issues.

  • Draw from any source: reviews, chats, surveys, NPS comments and support tickets.

Customized, Centralized and Accurate

MonkeyLearn helps you trust your data by keeping a consistent tagging criteria.

  • Apply the same lens and criteria to all of your feedback.

  • Reduce errors in classification with customized text analysis models.

  • Your team controls further training to help improve model accuracy.

Customized Reporting

Build custom reports and dashboards by connecting your favorite BI tools.

  • Track trending customer requests, issues and opinions over time.

  • Get consistent reports both historically and in real time.

  • Slice and dice your feedback with the tools you love!

Alex MacCaw

Co-Founder & CEO @ Clearbit

“MonkeyLearn is an integral part of Clearbit - it’s saved countless hours.”

Guillaume Cabane

VP Growth @ Drift

“Working with MonkeyLearn allowed us to quickly and easily create a new feature for our customers, without having to dedicate internal resources or spend months on custom development.”

Rand Fishkin

Co-Founder @ Moz

“MonkeyLearn is one of the most innovative and compelling platforms I've used. I've also loved working with MonkeyLearn's team - their willingness to help me build great products to help our community have put them among my favorite new companies.”

Stephen Blum

Co-Founder & CTO @ PubNub

“I'm using MonkeyLearn APIs to get CRM lead categories for marketing drip campaigns. Alert on support desk agent happiness and customer churn risk.”